WARNING: This product contains nicotine. Nicotine is an addictive chemical.
WHAT KIND OF SUPPORT DO YOU PROVIDE?
Customer service is our highest priority. That’s why we offer customer support through a Email or call (407) 446-6050. Our telephone support hours are Monday - Friday 9:00 am - 5:00 pm Eastern. Or you can Email us at firstname.lastname@example.org. Our exceptionally knowledgeable customer service advocates will reply to all inquiries as quickly as possible, because here at Puba Store, we're not satisfied unless you're satisfied.
WHAT ARE MY SHIPPING OPTIONS?
Vapingorilla.com offers $7.99 SHIPPING AND HANDLING in the United States (and its territories). SHIPPING IS HANDLING SUBJECT TO CHANGE. Unfortunately at this time we DO NOT ship to INTERNATIONAL BUYERS.
WHAT IS YOUR RETURN POLICY?
After receiving the item, VapinGorilla within 14 days. Refund will be give as, Money back or item (buyer's choice). Return shipping, Buyer's pays return shipping.
WHAT IF MY ITEM ARRIVES DAMAGED?
We take extra care to ensure that you'll receive your deal with no damage or defects. Occasionally, items do break during transit. That really burns our toast. In the event you receive a defective product, we'll be glad to exchange your unused item at no additional cost to you. Please contact us on our CONTACT US and we'll take care of you right away!
WHAT HAPPENS TO REFUSED OR RETURNED DELIVERIES?
You may return new, unopened items within 14 days of delivery for a full refund. Please note that return shipping is not pre-paid, therefore, you will be responsible for return shipping cost. We’ll send the return shipping label if you received the incorrect item as a result of our error.
All returns are subject to case by case exceptions. Please contact us if you are having problem with your items and we will do our best to help you.
You may return defective products within 14 days of delivery for a full refund. Please note that return shipping is not pre-paid, therefore, you will be responsible for return shipping cost.
All returns are subject to case by case exceptions. Please contact us if you are having problems with your items and we will do our best to help you.
If the product is received damaged contact our shipping department for a return label. Refund will be given once the product has been inspected and approved at the time of arrival.
If a shipped package is returned back to us due to customer error, i.e. wrong shipping address, refused, and unclaimed package, and international package refusal due to customs issues, we will contact you to verify the order details and to find out if you would like the item reshipped. If you request a reshipment of said package, then a reshipment fee that is equal to the initial standard shipping fee will be charged. If a refund is preferred, then the purchase price will be refunded minus any shipping charges.
Return Shipment Address:
Vapin Gorilla Attn: Return Dept4409 Hoffner Ave 261 Orlando, FL 32812-2331USA. Please allow 24-48 hours processing time on outgoing shipments and or returns.
PAYMENTS AND ORDER VERIFICATION
We accept payment through our website's secure server via PayPal all major credit cards. We use a secure encrypted server on the page that your credit card information is collected so your information is guaranteed safe and secure. Please ensure that you are putting in the correct billing address that your credit card issuer has on record for you. Any other address may cause further delay in processing your order. We reserve the right to cancel any order(s) that cannot be verified.
WHAT PAYMENT OPTIONS DO I HAVE?
Vapingorilla accepts American Express, VISA, MasterCard, Discover.
HOW CAN I TRACK MY ORDER?
You will receive an e-mail confirmation containing the tracking number of your package once your item ships. Shipping information is available on your Account page, where you can also track your order.
WHAT COUNTRIES DOES VAPINGORILLA SHIP TO?
Vapingorilla.com offers $7.99 SHIPPING AND HANDLING in the United States (and its territories). SHIPPING IS HANDLING SUBJECT TO CHANGE. This includes Alaska, Hawaii, Puerto Rico, the US Virgin Islands and Guam as well as all US Armed Forces addresses worldwide. And yes, Nanook, that includes Inupiaq Region of Northwest Alaska. Unfortunately at this time we DO NOT ship to INTERNATIONAL BUYERS.